Privacy Policy

Introduction

Welcome to https://arvada-relationship-issues-therapy.denvermentalhealthcare.com (hereafter referred to as “Arvada Relationship Issues Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CPPA/CCPA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticutt Data Protection Act (CDTPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the Arvada Relationship Issues Therapy brand. Please note that it does not extend to third-party platforms or external applications accessed through links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines how we handle your personal information across various interactions:

Using Our Applications and Services: When you sign up as an authorized user for our services, we collect and process your account details, payment information, and other relevant data required to provide the requested services.
Visiting Our Websites: We track user behavior on our websites using analytics tools to improve functionality and user experience.
Communications: We may reach out to you via email, calls, or text messages (SMS) for newsletters, promotional offers, or service updates. You can manage your communication preferences through our unsubscribe mechanism.

Personal Data Collection

Arvada Relationship Issues Therapy collects several types of personal information:

Account Information: This includes usernames, passwords, and profile details.
Payment and Financial Data: We process payment card details, billing information, and financial records for transactions on our platform.
Purchase History: Details about products or services you’ve purchased from us.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data to enhance user experience.
Location Data: Information about your geographical location when using our services.
Feedback and Reviews: Any comments, suggestions, or reviews you provide.
Social Media Details: If you connect your social media accounts, we may collect information from these platforms (with your consent).
Product Interaction: Data on how you interact with our products, including preferences and usage patterns.

We gather this data through direct user input, interactions with our systems, and automated technologies. Additionally, third-party partners or service providers may share personal data with us in compliance with their privacy agreements.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and language preference.
Preference Cookies: Used to remember user preferences, such as language settings or display options.
Analytics Cookies: Track user behavior to provide insights for improving our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

Arvada Relationship Issues Therapy retains personal data only for as long as necessary for the purposes specified during collection or as required by law:

We store account information and transaction records for at least seven years after your last interaction to comply with tax regulations.
Financial and payment data may be retained for longer periods, in compliance with financial reporting requirements.
Once the retention period expires, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: All communications between your device and our servers are encrypted using SSL/TLS protocols.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards.
Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

Arvada Relationship Issues Therapy does not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below to request its deletion.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its current use.
Rectification: Correct any inaccurate or incomplete personal information.
Erasure/Right to be Forgotten: Request the deletion of your data, except where required by law.
Restriction: Limit the processing of your data under certain circumstances.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your data rights does not adversely affect your legal status.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer using the information provided below. We aim to respond to all legitimate requests within 30 days.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For privacy-related inquiries, data requests, or complaints:

Email: contact@arvada-relationship-issues-therapy.denvermentalhealthcare.com

Mail: Arvada Relationship Issues Therapy, Privacy Team, [Address], [City, State, ZIP Code]

We value your trust in sharing personal information with us, and we are committed to protecting it.